Handling Employee Reference Inquiries

Employee reference inquiries for previous employees are an inevitable part of doing business. This can be a tricky area with regard to defamation, so making sure to supply only brief and factual information is very important. This is not the time to dig into personnel records and give another company detailed information about the employee’s experience at your company – whether good or bad.

Best practices for handling employee references are to assist a former employee in gaining new employment by limiting reference information to:

  • dates of employment,
  • job title and duties,
  • and last rate of pay (where permitted by law).
  • Ensuring that you only supply the same limited information topics for each staff member can also avoid discrimination issues.